Terms of Service

Overview

These Terms form a binding agreement between you and VeaLive360 (“we”, “us”, “our”). By using our site or services (including consultations, installations, support plans, and products like Smart Dome by Metalife), you agree to these Terms.

Eligibility & Accounts

• You must be capable of entering a contract in your jurisdiction.
• You’re responsible for your account credentials and for all activity under your account.

Orders, Pricing & Payments

• Prices, availability, and specifications may change without notice.
• We may cancel or refuse orders (e.g., for suspected fraud or errors); any paid amounts will be refunded.
• Taxes, duties, and delivery/installation fees may apply based on your location and project scope.

Shipping, Delivery & Installation

• Estimated dates are not guaranteed; delays can occur (supply, customs, site readiness).
• Installation requires site access, power, and connectivity; you’re responsible for permits unless agreed otherwise.
• We may use vetted third-party installers; they act as independent contractors.

Consultations & Site Visits

• Recommendations depend on information you provide and an assessment of your space.
• Quoted scopes may change if site conditions differ from initial assumptions.

Smart Dome by Metalife

• Site suitability (structure, anchors, clearances, drainage) must be validated; permits may be required.
• Utility connections (power/data/solar) and third-party integrations are subject to local standards and vendor policies.
• Performance depends on climate, usage, and configuration; optional upgrades (e.g., glazing, shading) affect outcomes.

Third-Party Services

Our solutions may integrate platforms like Apple Home, Google Home, Amazon Alexa, or SmartThings. Their terms and privacy policies govern your use of those services and devices.

Returns & Refunds

• Standard hardware may be returnable within 30 days in original condition (exclusions may apply).
• Custom orders, software licenses, and installed components may be non-returnable.
• Contact us for an RMA and detailed instructions.

Warranties & Disclaimers

• Hardware warranties are provided by the respective manufacturers.
• Services are provided “as is” to the fullest extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability related to the services will not exceed the amounts you paid for the specific order or service giving rise to the claim.

Indemnification

You agree to defend and indemnify us from claims arising out of your misuse of the services or violation of these Terms.

Acceptable Use & Intellectual Property

• Do not misuse the site or services (e.g., interfere, reverse engineer, or infringe IP).
• All site content is owned by VeaLive360 or licensors and protected by law.

Termination

We may suspend or terminate access for any breach of these Terms or for unlawful or abusive activity.

Governing Law

These Terms are governed by the laws of Lebanon. Courts located in Beirut shall have exclusive jurisdiction, except where local law requires otherwise.

Changes to Terms

We may update these Terms. Continued use after updates constitutes acceptance of the revised Terms.

Contact

Email: mw91fulg@hotmail.com
WhatsApp: +961 81 632 241